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Privacy Policy

Welcome to Global Horizon Travels Ltd (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website https://globalhorizontravels.ltd/ and our services. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant laws.

1. Who We Are

Global Horizon Travels Ltd
Registered in the United Kingdom
Email: contact@globalhorizon.com
Phone: 07448177680
Website: https://globalhorizontravels.ltd/

2. Information We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, email address, phone number, mailing address, passport details.
  • Travel Preferences & Booking Details: Travel dates, destinations, accommodation, flight preferences.
  • Payment Information: Billing address, card/payment details (handled securely via third-party processors).
  • Technical Data: IP address, browser type, time zone settings, device information, and usage data.
  • Communication Data: Emails, chats, reviews, and messages sent to us.

3. How We Collect Your Data

We collect your data when you:

  • Visit or browse our website
  • Make a booking or enquiry
  • Subscribe to newsletters or marketing
  • Contact us via forms, email, or phone
  • Use our online tools or services

We may also collect data from third-party platforms if you interact with our ads or social media accounts.

4. How We Use Your Data

We use your information to:

  • Process bookings and deliver travel services
  • Communicate with you about your trip or account
  • Personalize your experience on our website
  • Improve our services, website functionality, and customer experience
  • Send marketing communications (you can opt-out anytime)
  • Comply with legal obligations and prevent fraud

5. Lawful Basis for Processing

We process your data based on:

  • Contractual necessity – to fulfill your bookings
  • Consent – for marketing and promotional communications
  • Legal obligation – to comply with regulatory requirements
  • Legitimate interest – to improve our services and maintain security

6. Sharing Your Data

We may share your data with:

  • Trusted travel partners, airlines, hotels, and service providers
  • Payment processors and technical support providers
  • Legal authorities, if required by law
  • Third-party marketing tools (only with your consent)

We do not sell your personal data to third parties.

7. International Data Transfers

Some of our partners may be located outside the UK/EEA. In such cases, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data.

8. Data Retention

We keep your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically:

  • Booking records: 7 years (for accounting/tax purposes)
  • Marketing data: Until you opt-out
  • Communication logs: 2 years

9. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to certain processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time (for marketing)

To exercise your rights, email us at [Insert Email Address].

10. Security Measures

We use appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse.

11. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information, see our [Cookie Policy] (if available).

12. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites. Please read their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We encourage you to review this page regularly. Updates will be posted with a revised “Effective Date” at the top.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Global Horizon Travels Ltd
Email: contact@globalhorizon.com
Phone: 07448177680
Website: https://globalhorizontravels.ltd/